Digital identity management solutions provider Vision-Box is to form a regional strategic partnership with AirAsia Group.
According to the supplier, the airline group has already demonstrated an ability to respond quickly to the Covid-19 pandemic and the need for new travel safety requirements, as evidenced by initiatives such as FACES (Fast Airport Clearance Experience System), the airline’s contactless facial recognition passenger-processing system.
AirAsia engaged Vision-Box to provide a touchless identification and contactless clearance traveler experience, which will encompass single enrolment for services at key customer process points. Vision-Box says its Orchestra Identity Management Platform, a collaborative digital platform of real-time data administration and end-to-end customer-centric service management tools, will provide instant analysis, monitoring, reporting and configuration ability.
The system will interconnect with AirAsia’s network to regulate all virtual and physical security and data infrastructure in real time, bridging and managing the information flow between traveler processing points, multi-source data streams and relevant stakeholders.
Commenting on the partnership, Vision-Box CEO Miguel Leitmann said, “This collaboration is a powerful game-changer for the industry. Partnering with AirAsia will allow Vision-Box to deliver the very best strategies that will be uniquely conceived, designed and built for the next generation of transformative identity management platforms.
“We believe this partnership will lead to a traveler management model that will drive how passenger identification and clearance is conducted in the near future with substantially reduced operating costs, increased efficiency and improved output.”
