Passenger Terminal Today
  • News
    • A-C
      • Accessibility
      • Baggage
      • Biometrics
      • Boarding
      • Check in
      • Construction & Architecture
      • Covid-19
      • CSR
    • D-L
      • Displays & Signage
      • Expo
      • Food & Beverage
      • Ground Support
      • IT & Software
      • Lighting
      • Lounge
    • M-R
      • Operations
      • Parking
      • Passenger Experience
      • Personnel
      • Regulation & Policy
      • Retail
    • S-Z
      • Seating
      • Security
      • Self-service
      • Sustainability
      • Technology
      • Terminal
      • Wayfinding
      • Webinars
  • Opinion
  • Features
  • Online Magazines
    • Showcase 2024
    • September 2023
    • June 2023
    • April 2023
    • January 2023
    • Archive Issues
    • Subscribe Free
  • Videos
  • Webinars
  • Supplier Spotlight
  • Events
LinkedIn Facebook Twitter
  • Sign-up for Free Weekly E-Newsletter
  • Meet the Editors
  • Contact Us
  • Media Pack
LinkedIn Facebook
Subscribe
Passenger Terminal Today
  • News
      • Accessibility
      • Baggage
      • Biometrics
      • Boarding
      • Check in
      • Construction & Architecture
      • Covid-19
      • CSR
      • Displays & Signage
      • Expo
      • Food & Beverage
      • Ground Support
      • IT & Software
      • Lighting
      • Lounge
      • Operations
      • Parking
      • Passenger Experience
      • Personnel
      • Regulation & Policy
      • Retail
      • Seating
      • Security
      • Self-service
      • Sustainability
      • Technology
      • Terminal
      • Wayfinding
      • Webinars
  • Opinion
  • Features
  • Online Magazines
    1. April 2025
    2. January 2025
    3. Showcase 2025
    4. September 2024
    5. June 2024
    6. Subscribe Free
    Featured
    April 2, 2025

    April 2025 issue is now available online!

    Online Magazines By Web Team
    Recent

    April 2025 issue is now available online!

    April 2, 2025

    January 2025 issue is now available online!

    December 11, 2024

    Passenger Terminal World Showcase 2025

    November 12, 2024
  • Videos
  • Webinars
  • Supplier Spotlight
  • Events
LinkedIn Facebook
Subscribe
Passenger Terminal Today
Baggage

AirPortr baggage delivery service launched at London Gatwick Airport

Helen NormanBy Helen NormanJuly 27, 20152 Mins Read

Tech start-up Portr and London Gatwick Airport have launched a new concierge luggage delivery service, allowing passengers to travel luggage free between their home or hotel and the airport.

The new AirPortr service means that business travelers flying later that same day can arrange to have their luggage collected from a central London hotel in the morning, and can then attend a meeting without their luggage while en route to the airport. They then simply collect their bags from the AirPortr desk at the terminal. The service is also available for passengers arriving at the airport who wish to have their luggage delivered to their destination.

Toby Tait, product manager for Premium and Business Services, London Gatwick, said, “Gatwick is always striving to make our passengers’ travel through our airport quick, convenient and hassle-free. 

“The arrival of AirPortr now means that the convenience our passengers experience at the airport extends to their travel to and from Gatwick. Carrying heavy bags on the journey to and from the airport can now be a thing of the past for our passengers.” 

Chris Walsh, head of customer experience at Portr, said, “Since launching the AirPortr experience we have overwhelmingly seen how the service literally changes the way people now plan and make their journeys. 

“Of course we are in the business of same-day luggage delivery and ensuring your bags travel when and where you want them, but really AirPortr is all about the time and convenience aspect of the service that we in reality aspire to deliver. 

“More time to do what you want and need to do versus having your luggage inconveniently dictating your itinerary – that is what we like to think is truly traveling with ‘luggage freedom’.”

The AirPortr service is currently available in London Gatwick’s South Terminal and will open in the North Terminal later this year. The service by AirPortr costs £15 (US$23) for a delivery to/from the local Gatwick area, £25 (US$40) to/from central London, and £35 (US$55) to/from outer London. Each additional bag costs £5 (US$8) with no size or weight restrictions. All luggage can be booked and delivered within hours and is GPS tracked in real-time from a user’s smartphone. Each booking is covered for £10,000 (US$15,580) and customers receive delivery updates by text or email. The service is also available at London City Airport.

Share. Twitter LinkedIn Facebook Email
Previous ArticleAlstef and Crisplant to install BHS at Paris-Charles de Gaulle Airport
Next Article Family-friendly area opens in T3 at Dubai International

Related Posts

Baggage

Baggage mishandling rate improves by 26% in Europe’s airports

June 12, 20254 Mins Read
Baggage

Incheon expands remote passenger services

June 6, 20252 Mins Read
Baggage

EASA issues new recommendations on lithium batteries

May 30, 20252 Mins Read
Latest News

Baggage mishandling rate improves by 26% in Europe’s airports

June 12, 2025

Western Sydney International wraps construction and formally unveils terminal

June 12, 2025

Passenger survey shows success of Denver’s West Security Checkpoint

June 12, 2025

Receive breaking stories and features in your inbox each week, for free


Enter your email address:


Our Social Channels
  • Facebook
  • LinkedIn
Getting in Touch
  • Sign-up for Free Weekly E-Newsletter
  • Meet the Editors
  • Contact Us
  • Media Pack
© 2025 UKi Media & Events a division of UKIP Media & Events Ltd
  • Terms and Conditions
  • Privacy Policy
  • Cookie Policy
  • Notice & Takedown Policy

Type above and press Enter to search. Press Esc to cancel.

We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. By clicking “Accept”, you consent to the use of ALL the cookies.
Cookie settingsACCEPT
Manage consent

Privacy Overview

This website uses cookies to improve your experience while you navigate through the website. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. We also use third-party cookies that help us analyze and understand how you use this website. These cookies will be stored in your browser only with your consent. You also have the option to opt-out of these cookies. But opting out of some of these cookies may affect your browsing experience.
Necessary
Always Enabled

Necessary cookies are absolutely essential for the website to function properly. These cookies ensure basic functionalities and security features of the website, anonymously.

CookieDurationDescription
cookielawinfo-checbox-analytics11 monthsThis cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Analytics".
cookielawinfo-checbox-functional11 monthsThe cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional".
cookielawinfo-checbox-others11 monthsThis cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Other.
cookielawinfo-checkbox-necessary11 monthsThis cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Necessary".
cookielawinfo-checkbox-performance11 monthsThis cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Performance".
viewed_cookie_policy11 monthsThe cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data.

Functional

Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features.

Performance

Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors.

Analytics

Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc.

Advertisement

Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. These cookies track visitors across websites and collect information to provide customized ads.

Others

Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet.

SAVE & ACCEPT