Sydney Airport’s Terminal 1 International has gone live with 12 of ICM Airport Technic’s Auto Bag Drop (ABD) units and 36 check-in kiosks that operate with ICM’s software. The installation is part of a greater Sydney Airport aim to reduce check-in queues and enhance the passenger experience, bringing the same benefits to T1 that Qantas domestic passengers enjoy in T3.
The check-in kiosk software at the New South Wales, Australia airport features the same design as the ABD units, creating consistency for the passenger across the entire check-in and bag drop process. The ABD units use 3D scanning technology and ensure real-time safety and security, with around-the-clock monitoring provided by ICM’s Sydney-based support team.
Richard Dinkelmann, CEO of ICM Group, said, “We are delighted to see ICM’s self-service bag-drop and check-in solutions in use at Sydney’s T1 International. Our products continue to deliver exceptional benefits to both airports and airlines, and present passengers with a simpler and faster process for checking-in their bags. It is very rewarding for us to see Sydney Airport embrace the new technology our world-leading products have to offer.”