Vision-Box and Terminal One Group Association (TOGA) have announced a landmark agreement providing seamless biometric boarding at New York’s John F Kennedy International Airport (JFK).
German airline Lufthansa is the launch carrier, deploying the one-step paperless biometric boarding process at its largest US gateway. Air France, Japan Airlines and Norwegian Airlines are expected to follow suit.
The digital advancement of the passenger experience at JFK’s Terminal One is a partnership between Vision-Box, TOGA and US Customs and Border Protection (CBP). With rising passenger volumes and increased demand for quicker and contactless processes, TOGA opted for seamless biometrics. By using facial recognition instead of passport and boarding pass checks, it has been possible for up to 500 passengers to board an aircraft in less than 20 minutes, significantly improving the passenger experience.
“Our Vision-Box Orchestra platform enables airports and airlines’ capacity to grow their digital capacity and substantially improve performance indicators, while seamlessly securing passengers’ journeys and privacy,” said Miguel Leitmann, CEO and Founder of Vision-Box.
The biometric platform is designed to securely identify travelers through a brief glance at a camera, instantly verifying their identity with US CBP. The one-step process validates the eligibility of the traveler without having to present a passport or boarding pass. Aircraft entry is accomplished with a full digital boarding experience, where passengers are boarded in a seamless and paced way, allowing the airlines to save time and gain efficiencies.
The platform has been adapted according to the individual carriers’ boarding processes, with next-generation common-use services giving JFK one of the largest biometric boarding capabilities yet deployed in the USA.
The platform has been adapted according to the individual carriers’ boarding processes, with next-generation common-use services giving JFK one of the largest biometric boarding capabilities yet deployed in the USA.
The solution is based on Vision-Box’s Orchestra shared biometric services platform, which enables a quick and secure data exchange between stakeholders for a fast, intuitive and seamless process. It provides unprecedented security by confirming to the highest degree of certainty the identity of boarding passengers and the authenticity of their documents, utilizing the USA’s Department of Homeland Security CBP Traveler Verification Service.