Etihad opens home luggage checking service in UAE

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Etihad Airways has partnered with Dubz, which claims to be the UAE’s first specialized off-airport solutions provider, on a service to allow customers to check in their bags, pick their seats and collect their boarding passes and luggage tags from their homes in Abu Dhabi.

Travelers can book the service up to seven hours before their flight and check-in agents will arrive at the location booked at the chosen time, between 8:00am and 8:00pm. The agent will check travel documents, complete the check-in process and collect the bags. Seat selection can be made at the same time and extra baggage allowance can be purchased if required. Guests who want to board their flights early and receive their luggage first can add priority boarding and priority bag tags for an additional fee. Once at Abu Dhabi International Airport, all non-transit passengers who used the home check-in service can skip the queues bag-free.

John Wright, VP global airport, network and cargo operations for Etihad Airways, remarked, “Etihad is continuously looking to enhance the travel experience and with this latest initiative, the airline is giving guests more convenient travel options. Especially during the Covid pandemic, the home check-in service also limits human interaction at the airport as guests are able to head straight to immigration and avoid long lines at the airport.”

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Lawrence has been covering engineering subjects – with a focus on motorsport technology – since 2007 and has edited and contributed to a variety of international titles. Currently, he is responsible for content across UKI Media & Events' portfolio of websites while also writing for the company's print titles.

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