Food delivery service Deliveroo has partnered with Dubai Airports to launch the region’s first airport delivery service at Dubai International (DXB).
The concept, named DeliverooDXB, is a customer-centric airport initiative that enables passengers to get freshly-prepared food delivered straight to their boarding gates within minutes of ordering. Passengers simply place an order on Deliveroo’s app, website or via the quick link on DXB’s Wi-Fi service.
Eugene Barry, executive vice president of Dubai Airports’ Commercial and Communications group, said, “DeliverooDXB is a truly ground-breaking service that brings an extra level of convenience to our customers.
“Our mission to completely reinvent the airport experience is rooted in implementing innovative concepts, as demonstrated by this partnership with the world’s best food delivery brand. Now passengers can receive delicious food from our food and beverage outlets while they wait to board, all made possible by the expertise of Deliveroo and our world-beating ‘Wow-Fi’ service.”
The service is currently available for passengers in DXB Terminal 3, A-Gates, with over 10 participating outlets including Costa, Giraffe, Café Chocolate, Picnic, Paul Bakery & Restaurant, Pulp Juice, Carluccio’s, Le Pain Quotidien and McDonald’s. After six months, Dubai Airports will look to roll-out the service across further outlets and concourses at DXB.
Anis Harb, Deliveroo general manager, GCC, commented, “Deliveroo’s mission is to provide the best food delivery experience in the world, and there is no reason why that should be limited to the home or office.
“Joining forces with Dubai Airports is a strategic next step for us as we continue to revolutionize the way people order restaurant food. With our riders now delivering to the gate, there is no reason to miss breakfast, lunch or dinner even when passengers may only have minutes to spare before boarding.”
Following a successful launch of the program in Dubai, Deliveroo will look to bring the service to other international hubs around the world.