Two-thirds of UK tourists scared by idea of robots replacing humans at airport security
A new report commissioned by travel site Travelzoo has found that 51% of UK tourists…
Browsing: Passenger Experience
London Gatwick becomes UK’s first Autism Friendly airport
London Gatwick Airport has been recognized as the UK’s first Autism Friendly airport following its…
Terminal Gateway Spa to open six locations at Seattle-Tacoma and Tampa airports
Terminal Gateway Spa, the operator of spa facilities at Chicago O’Hare, Charlotte Douglas and Orlando…
Bristol Airport ranked top for business passengers
Bristol Airport in southwest England has been ranked the best airport in the UK for…
Classical toy exhibition on display at Denver International
The Art and Culture Program at Denver International Airport in Colorado has opened a new…
Passenger feedback kiosks installed throughout London City Airport
London City Airport has installed Feedback Now consoles throughout the terminal, enabling passengers to provide…
Employee exchange program to enhance service for Chinese passengers at Finnish airports
Left: Beijing Capital International Airport in ChinaEmployees from Finnish airport operator Finavia will spend two…
Munich Airport begins second round of crowdsourcing platform
Munich Airport in Germany is inviting passengers and visitors to take part in the second…
Chopin Airport installs interactive terminal maps for the visually impaired
Altix, a specialist in the development and distribution of electronic equipment for the visually impaired,…
Research reveals methods for encouraging passengers to spend more time in the terminal
A new study commissioned by loyalty marketing agency ICLP has found that a number of…