Online duty-free service launched at JFK T4

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JFKIAT, the operator of Terminal 4 at John F. Kennedy International Airport, has formed a partnership with Inflyter and DFS Group to launch a branded digital marketplace for duty-free shopping.

The e-commerce offering will enable travelers flying through T4 to purchase duty-free items online before arriving at the terminal, or while waiting for departure at their gate, dining at the terminal or enjoying one of the premium lounges. Customers can visit the website, place their orders and complete payment before arrival or while waiting for their flights to depart. Purchases will be delivered directly to the gate and passengers will receive their items just before they enter the aircraft. The digital marketplace enables a contactless and fully digital purchase process, creating a safer and more seamless journey for customers and employees.

“JFKIAT has continued to innovate T4’s offerings to ensure our customers have a seamless experience from curb to gate, and we are proud to partner with Inflyter and DFS Group to launch one of the first digital duty-free marketplaces in a US airport terminal,” said Roel Huinink, president and CEO of JFKIAT. “In the wake of the pandemic, it is critical for our customers and employees to feel as safe as possible. Ensuring contactless experiences is an important component of rebuilding confidence in air travel. As we begin to see more passenger traffic return, we are pleased to offer a new way for our customers to enjoy a premium shopping experience at T4. We look forward to more of our retail partners joining this new platform as well.”

“As consumers intend to continue their online shopping behavior post-pandemic, we are delighted to have partnered with JFKIAT to deliver an e-commerce platform that will offer passengers the convenience of being able to shop duty free online whenever they want, and not just at the airport,” said Wassim Saadé, founder and CEO of Inflyter. “What is of particular significance is that this digital marketplace will showcase multiple retailers, enabling JFKIAT to pioneer one of the first fully integrated, online and offline premium shopping experiences in the United States.”

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Lawrence has been covering engineering subjects – with a focus on motorsport technology – since 2007 and has edited and contributed to a variety of international titles. Currently, he is responsible for content across UKI Media & Events' portfolio of websites while also writing for the company's print titles.

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