Emirates launches in-app map

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Emirates has launched a new feature on its app called Airport Maps, designed to enable customers to navigate seamlessly through the airport.

Airport Maps can detect the user’s location (via Bluetooth and wi-fi) and provide point-to-point navigation through all touchpoints of the airport, including check-in desks, Emirates lounges, shops, restaurants or ATMs.

The Emirates app, supported in 19 languages, currently has 1.5 million active users each month and enables customers to search, book and manage their flights, as well as their Emirates Skywards accounts.

The new feature maps out Emirates’ hub – Dubai International Airport’s Terminal 3 – and also includes major airports in the Emirates network, such as London Heathrow, London Gatwick and Hong Kong International airports.

In the last year, the Emirates app has been enhanced with new technology, allowing customers to create bespoke playlists of their inflight entertainment ahead of their travels and sync it to their seats once on board.

The app is free to download on iOS or Android devices.

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Tara has worked for UKi Media & Events since 2013, initially as a freelancer. She has been a journalist for over a decade and has worked for a range of publications, including Personnel Today, Management Today and The Grocer.

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