James Ingram looks at how airport retail has changed over the past two decades and how improving the passenger experience can maximize non-aeronautical revenues
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India’s cultural heritage and local artwork are the focus of the new Terminal 2 at Mumbai Airport
The utilisation of business intelligence data that links operations with retail can make a crucial difference to non-aviation revenues
Kevin Brocklebank illustrates a simple three-step process to help airports better understand their passengers’ retail needs
As the 2014 Winter Olympics kicks off in Sochi, Russia today (Friday 7 February), Passenger Terminal World speaks to Leonid Sergeev, CEO of Basel Aero about Sochi International Airport’s transformation ahead of the games