IT systems are an essential investment, but which are the most prudent for airports to buy into and how are they impacting customer satisfaction levels?
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Neil Norman, chief executive at Human Recognition Systems (HRS), highlights some of the key issues preventing airports from creating a unified passenger journey
Consider the last three times you went through airport security. Chances are, you’ll remember different experiences at each instance. That’s because airports around the world are going through a massive digital transformation to accommodate a rapidly growing rate of annual travellers.
The International Air Transport Association (IATA) has called on the government of the Philippines to…
Above: London Stansted AirportResearch by roadside assistance firm RAC has found that nearly half of…
London Heathrow Airport’s third midnight runway marathon has raised over £50,000 (US$67,000) for charity, with…
Santa Barbara Airport (SBA) in California has selected Hiltachk Marketing Group and locally-based Blaze PR…
Billund Airport in Denmark has expanded the use of its BlipTrack technology from BLIP Systems…
A new generation of greenfield airport projects are currently in the pipeline around the world, but they must be carefully planned and managed if they are to address both air traffic capacity and urban development issues.
London Gatwick Airport has begun integrating an augmented reality (AR) wayfinding tool with its airport…