PTE Interview: How to create a positive customer experience
Rick Belliotti, director, customer experience design and innovation, San Diego County Regional Airport Authority, talks…
Author Christine Velarde
Christine Velarde
Christine has worked for UKi Media & Events for almost 15 years across a variety of roles. Currently she is Expo News Editor, writing about the new technologies on display and the visitors to the company’s trade shows. She is a proponent of the Oxford comma.
PTE Interview: How good is passenger-entered APIS data?
Irra Ariella Khi, co-founder and chief executive officer of Zamna, discusses the importance of ensuring…
Passenger Terminal EXPO: See the latest security innovations!
As one of the most important aspects of airport and passenger safety, new technologies dedicated…
PTE Interview: How CPH is using an innovative bag-tag locator to improve the customer experience
Louise Brix-Hansen, head of airport optimization, and Jonathan Vincentz, optimization and project manager, Copenhagen Airports,…
PTE Interview: How Heathrow is using Lean principles to boost construction
Jonathan Smith, Future T2 program director, Heathrow Airport, reveals how the Lean process can lead…
PTE Interview: Schiphol’s live passenger trials to improve the terminal experience
Maaike van der Windt, director of customer experience at Amsterdam Airport Schiphol, is in charge…
Passenger Terminal CONFERENCE: Full program released
The world’s leading international airport conference has revealed its full program for the 2020 event.…
Passenger Terminal CONFERENCE: First speakers announced for 2020!
The first 30 speakers for the 2020 Passenger Terminal CONFERENCE have just been announced. The…