ANA provides MaaS

LinkedIn +

All Nippon Airways (ANA) is to improve travel options for passengers by offering new Mobility as a Service (MaaS) functionality on its app.

The new navigation service function, known as Airport Access, offers passengers a seamless travel experience by integrating up-to-date flight status information and location information.

Additional information, such as departure terminal, boarding gate and security checkpoint, are also available, providing passengers with comprehensive route information for their entire journey in a single search. Relevant flight information is displayed alongside services, making it easy for passengers to reach their final destination after disembarkation. All the capabilities that have been added to ANA’s app will also gradually become available on the company’s website.

“ANA prioritizes the passenger experience and we believe that our commitment to service does not end until passengers have safely arrived at their final destination,” said Juichi Hirasawa, senior vice president, ANA. “As we look for opportunities to extend service, it was only natural for us to explore MaaS capabilities. Adding MaaS options to our application will help simplify travel and we will continue expanding our involvement in this dynamic sector.”

From April 1, 2020, the service will enable passengers to purchase tickets for the Keizei Skyliner train, which connects central Tokyo to Narita Airport. This capability will be expanded to include other train lines as well as buses and taxis as part of ANA’s plan to build a MaaS network that provides all passengers with everything they need from the start to the end of the travel experience.

Share this story:

About Author


Tara has worked for UKi Media & Events since 2013, initially as a freelancer. She has been a journalist for over a decade and has worked for a range of publications, including Personnel Today, Management Today and The Grocer.

Comments are closed.