Belfast Airport adopts new airport management system Veovo

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Belfast International Airport has implemented airport management Veovo, assisting the hub in optimizing the use of its current infrastructure and providing the platform needed to fuel future expansion and passenger engagement innovation.

In 2017, Belfast International processed 5.8 million passengers, up 13.5% year-on-year, thanks to new airline partnerships and expanded routes such as the introduction of transatlantic services. With capacity under increasing pressure, the airport wanted to make better use of its resources including aircraft stands, baggage belts, and check-in counters, improving its ability to handle peaks through intelligent automation.

Veovo’s platform will help the hub access consistent, real-time, operational, resourcing, and flight information from any device and in any location.

Graham Keddie, managing director at Belfast International Airport, said, “Veovo’s platform will provide clear financial, operational and passenger experience benefits. Veovo’s emphasis on predictability and connectivity will enable both the airport and its partners to respond much faster to events, and was a key consideration when selecting this new generation operational suite of tools.”

The Veovo platform has also been adopted by other UK airports including Dublin, Edinburgh, Manchester, Birmingham and Bristol.

Chris Warrington, general manager at Veovo, commented, ‘We are delighted to be able to support this visionary airport, as it seeks to optimize its airport operations and build a strong foundation for growth.

“The introduction of the Veovo platform at Belfast International, is another example of how airports are embracing predictive intelligence and automation, to deliver greater operational efficiency, predictability and to build brilliant guest experiences.”

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Dan originally joined Passenger Terminal World in 2014 having spent the early years of his career in the recruitment industry. As online editor, he now produces daily content for the website and supports the editor with the publication of each exciting new issue. When he’s not reporting on the latest aviation news, Dan can be found on the golf course or apprehensively planning his next DIY project.

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