JFKIAT, the operator of Terminal 4 at John F Kennedy International Airport, has partnered with the UK-based Sunflower Lanyard Scheme.
Wearing a Sunflower Lanyard offers those traveling through the terminal a discreet way to inform employees that they may require additional assistance, support or time. The lanyards are available upon request from the T4 website – the terminal is the first in the USA’s Northeast to offer them.
The lanyard, which includes a simple sunflower image on a green background, was first introduced at London Gatwick Airport in 2016. Since then, more than two million of them have been provided to businesses and individuals worldwide.
“At T4, we are always looking for ways to better serve our passengers, and we are proud to be the first air terminal in the Northeast to participate in the Hidden Disabilities Sunflower Lanyard Scheme,” said Roel Huinink, president and CEO of JFKIAT. “Through this partnership, we are excited to expand our accessibility services and help to make our customers’ journey as seamless and comfortable as possible.”
In addition to partnering with the Sunflower Lanyard Scheme, T4 previously became the first airport terminal to offer Aira Access, providing passengers who are blind or have low vision with instant access to enhanced visual information and real-time service to navigate the terminal. T4 was also the first terminal in the New York City area to offer an arrivals accessibility meet and greet program for people with hidden disabilities.