Lyon-Saint Exupéry Airport in France has won Airport Council International’s ‘ACI Europe Best Airport 2019 Award’ in the 10-25 million passengers category.
Operated by VINCI Airports and its partners under a concession contract since 2016, Lyon-Saint Exupéry is the first French airport to win an ACI award since 2010.
Among the factors contributing to the airport’s success in the awards are its much improved customer experience, thanks to the introduction of a valet parking robot and bus-rail-air intermodal connectivity; and its environmental performance, with the award of ACA 3+ accreditation in 2017, confirming the airport’s status as a carbon-neutral facility.
“This positive assessment enables us to set new goals for Lyon Airport with every confidence. The airport will continue along the path to improvement, in particular in terms of airport innovation and environmental issues,” said Nicolas Notebaert, chief executive officer of VINCI Concessions and chairman of VINCI Airports.
VINCI Airports marked the award win, on September 9, by announcing new growth goals for Lyon-Saint Exupéry. VINCI revealed that the airport is to become one of its three innovation centers of excellence, alongside Lisbon and London Gatwick. The company will make Lyon one of its leading-edge airports, trialling the latest digital, biometric and artificial intelligence technologies, before rolling out the benefits to all 46 of its airports in 12 countries.
