Technology specialist SITA has installed self-service kiosks and bag-drop solutions at the new departure terminal at Buenos Aires Ezeiza International Airport, the Argentinian capital’s main airport.
The new terminal is scheduled to open in October 2019. In the first phase, SITA is installing 34 cutting-edge common-use self-service check-in kiosks and 20 Scan&Fly self-service bag-drop kiosks. These will give passengers the choice of managing the process themselves and enable them to benefit from fast, efficient service.
SITA’s self-service technology will also help AA2000 – which runs this and 34 other airport terminals across Argentina – maximize capacity at the new terminal by enabling more passengers to check in from the same area. For example, the check-in kiosks are laid out in islands, making highly efficient use of the space while ensuring passenger wait times are kept to a minimum.
Elbson Quadros, SITA vice president, Latin America, said, “Using self-service check-in kiosks, airports can cut passenger processing times by 25%. We’ve also seen passengers dropping off their baggage in just 20 seconds, using the Scan&Fly kiosks. Passengers using the new terminal are going to notice a significant difference as they make their way to boarding.”
Buenos Aires Ezeiza International Airport aims to increase capacity by 50% by 2021.