Officials from Fraport USA and Nashville International Airport have marked the construction start for the airport’s new retail concessions program, giving details of the first shops and restaurants.
Speaking at the launch event, Fraport USA president and CEO Ben Zandi said, “Our goal is to bring a big, bold taste of Nashville directly to the airport and its millions of visitors. Fraport USA has already executed leases for more than 60 locations, representing more than 66% of our future concessions space. More than 133,000ft2 (12,350m2) of concession space will be created for shops, restaurants and service outlets, as well as common-use areas for seating and entertainment.”
By spring 2020, visitors to the airport will be able to enjoy Nashville originals such as Bajo Sexto, Pyramids Café, Swett’s Restaurant, and The Urban Juicer. In addition, a total of some 50 stores will be opened in 2020, including NaSah’s Nail Salon, The Arts District Market, Greetings from Nashville, and Tennessee Brew Works.
“As passenger traffic continues to increase dramatically, we have sought to improve the overall airport experience with a new and improved concessions program,” said airport president and CEO Doug Kreulen. “In particular, we welcome Fraport’s commitment to a concessions environment that embraces the authentic Nashville culinary scene and draws upon local ownership and participation. We look forward to the full implementation of the new program as we move forward with our expansion plan.”
With the first new leases completed, BNA will soon be welcoming the Country Music Hall of Fame Museum store, Kijiji Coffee House, Peg Leg Porker, Prince’s Hot Chicken, and the Tennessee Whiskey Trail, as well as many other local brands. From the national stage, the airport will gain new arrivals such as MAC Cosmetics, Shake Shack, and Starbucks Reserve.
When fully developed, Fraport USA’s concessions program will have significant participation by locally renowned restaurateurs and retailers, including a range of small, minority, and woman-owned businesses.
“From day one, Fraport USA has focused on reaching out to the local business community, and we are on track to exceed an average of 45% tenant participation by Airport Concessions Disadvantaged Business Enterprises. These independent operators will provide travelers with an authentic Nashville experience,” explained Zandi.
Since taking over management of the concessions program earlier this year, the Fraport Tennessee team has already implemented several key operational enhancements, including: instituting a street-pricing policy; rolling out Fraport USA’s customer service recognition program, WINGS; delivering a dedicated Central Receiving Distribution Center to optimize logistics; and deploying business development, networking and mentoring initiatives with local partners.
Future developments at Nashville include new food courts and more live performance space.