MAG to open Escape Lounge at Bradley International

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Manchester Airport Group (MAG), owner of London Stansted and Manchester airports, has been awarded a contract for its US subsidiary, MAG USA, to design, build and operate an Escape Lounge at Bradley International Airport in Connecticut in the eastern USA.

The new US$1m lounge is the third contract won by MAG USA in its first operating year following the construction of Escape Lounges at Minneapolis-St Paul and Oakland airports.

The Bradley International Airport Escape Lounge will open in the autumn of 2016 and will be a common-use airport lounge which any passenger using the airport can pay to gain access to, without needing to fly with a particular airline or holding a certain credit card. The Escape Lounge will be located in the East Concourse, at the entrance to gates 1 to 12.

The new lounge will cover an area of approximately 2,000ft² and will provide passengers with a wide array of complimentary food and drinks. Guests will also be able to take advantage of the facility’s private restrooms, free high-speed wi-fi, and range of newspapers and magazines.

Kevin A Dillon, executive director and CEO of the Connecticut Airport Authority, the operator of Bradley International Airport, said, “We are pleased to be adding the Escape Lounge to our growing menu of options at Bradley Airport. As we continue to expand Bradley’s route structure, we’re also focused on enhancing the airport’s facilities and services. The addition of a state-of-the-art lounge such as this is one more example of our efforts to provide our passengers with more choices and amenities. The Escape Lounge will be a key customer service enhancement and one that will distinguish us from our competitors.”

Rosemarie Andolino, president and CEO of MAG USA, said, “This will be the first Escape Lounge on the East Coast and we hope it will enable Bradley Airport to win over new passengers by offering them a high quality experience as they travel through the airport. 

“Common-use airport lounges are still a relatively new concept in North America and we look forward to working with more airports as they improve their passenger amenities, not just in lounges but also in other areas of retail.”

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Helen has worked for UKi Media & Events for nearly a decade. She joined the company as assistant editor on Passenger Terminal World and since progressed to become editor of five publications, covering everything from aviation, logistics and e-commerce to meteorology. She has a love for travel and property and has redeveloped three houses in three years. When she’s not editing magazines, she’s running around after her two boys and their partner in crime, Pete the pug.

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