Menzies Aviation has launched a proof-of-concept trial of AI-powered cargo measurement and build-up technology at its cargo operations at London’s Heathrow Airport, in partnership with computer vision specialist CIND.
The trial will evaluate how automated cargo measurement, real-time visibility and build-up checks can improve data quality, operational efficiency and decision-making across the cargo handling process, from arrival through to aircraft loading.
In the first phase, Menzies is implementing CIND’s Dimensioner In-Motion, a system that automatically measures cargo as it moves through the warehouse. Without stopping or handling freight, the technology captures information such as pallet size, weight, stackability and shipment references, providing data at the earliest stage of cargo intake to help reduce manual input, limit errors and improve downstream planning.
Menzies is also piloting CIND’s ContourCheck during unit load device (ULD) build-up. The system creates a real-time visual model of cargo as it is loaded onto a ULD and checks it against the approved aircraft contour, allowing teams to identify potential contour or overhang issues early.
Together, the technologies are expected to support more efficient warehouse flows, improved load accuracy, better use of ULD capacity and enhanced flight safety, while giving teams greater confidence in the quality and availability of cargo data.
The proof-of-concept deployment is intended to help Menzies evaluate the potential for broader adoption across its cargo network, supporting the company’s focus on operational excellence, digitalization and continuous improvement.
Rory Fidler, senior vice president of cargo technology at Menzies Aviation, said, “Innovation is fundamental to how we are shaping the future of our cargo operations. This proof-of-concept deployment with CIND gives us the opportunity to test how reliable, real-time data can transform the way we plan, load and manage cargo. The learnings from this pilot will help us assess the potential for wider application across our cargo network, supporting safer operations, smarter use of capacity and better decision-making.”
Marcus Schelin, CEO of CIND, added, “Our solutions are proven and established in the market. Partnering with Menzies Aviation is an exciting and important step that reinforces our global rollout and our position as a market leader in automated measurement solutions for air cargo. This first-phase deployment allows us to demonstrate real operational value while supporting safer, more efficient and data-driven cargo handling.”
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