Survey reveals passengers prefer technology over human interaction
The majority of passengers around the world prefer using self-service technologies and mobile devices to…
Browsing: Passenger Experience
Gatwick Airport launches lanyard for passengers with hidden disabilities
Gatwick Airport has launched a first-of-its-kind lanyard for passengers with hidden disabilities who may require…
Kempegowda International becomes children’s playground
Bangalore International Airport Limited (BIAL), the operator of Kempegowda International Airport in Bengaluru, India, has…
Nursing station for traveling mothers opened at Austin-Bergstrom International
Mamava, a designer of nursing solutions for mothers on the go, has opened a suite-style…
ACI report identifies customer service as strongest driver for non-aeronautical revenues
Airports Council International (ACI) has announced the key findings of a new white paper analyzing…
Abstract exhibition unveiled at Denver International
Denver International Airport has opened a new art exhibit for passengers to enjoy in the…
Satellite images of Colorado landmarks unveiled in exhibit at Denver International
Denver International Airport in Colorado, USA, has unveiled a new exhibit featuring dozens of satellite…
Public art commissioned for Tampa International
Left: A rendering of Erwin Redl of New York’s suspended LED light installationThe Hillsborough County…
Australia’s first surf park to open at Melbourne Airport
Sport and leisure park operator Wave Park Group has unveiled its plans to build Australia’s…
Concierge service offered at San Francisco International
San Francisco International Airport in California, USA, has launched its new Airport Butler concierge service,…