Airports Council International (ACI) World will today (September 12) kick-off its inaugural Customer Excellence Global…
Browsing: Passenger Experience
Passengers at Frankfurt Airport can now pay at around 100 tills in all 28 Frankfurt…
The Los Angeles Board of Airport Commissioners (BOAC) is to add an additional US$150,000 to…
German airline operator Lufthansa has developed a new grab-and-go catering option called Delights to Go,…
Auckland Airport has recognized the performance excellence of airlines and operations partners at the Annual…
Airports have joined the government-backed ‘One Too Many’ campaign, which has warned passengers to fly…
Concessionaire Fraport USA has partnered with food and beverage (F&B) operator Skyport Hospitality to bring…
The UK Civil Aviation Authority (CAA) has published its latest UK Aviation Consumer Survey, which…
Glasgow Airport has opened a new £140,000 (US$180,000) Changing Places facility to support passengers with…
Transportation network companies (TNC) such as Uber and Lyft have been approved for operation on…