San Francisco International Airport has unveiled 40 new automated passport control (APC) kiosks to help expedite the entry process for international passengers.
Innovative Travel Solutions, a business unit within Vancouver Airport Authority (YVR), installed the new BorderXpress kiosks after being awarded a contract worth US$2.4m over a three-year period.
The APC kiosks allow eligible international travelers to submit their customs declaration form and biographic information electronically, reducing the time they spend with a US Customs and Border Protection (CBP) officer. Passengers can complete the process in approximately 90 seconds.
John L Martin, airport director, San Francisco Airport, said, “We are committed to improving the arrival experience for our international travelers, and these new APC kiosks provide an easy way to speed through the customs process. International traffic continues to grow at the airport, and this automation will help ensure that our customs facility can efficiently accommodate the increased activity.”
Craig Richmond, president and CEO, Vancouver Airport Authority, said, “We’re proud to partner with San Francisco Airport to improve the international travel experience for passengers. By automating part of the border clearance process, BorderXpress helps US CBP officers process up to four times more passengers than traditional clearance. With this increased efficiency, international travelers arriving at the airport will experience shorter wait times, less congestion and faster customs processing times.”
