Fiona Tindall, head of domestic retail at marketing agency Blackjack Promotions, explains the benefit of using experienced airport personnel such as brand ambassadors to collect real-time feedback from passengers
Search Results: ambassador (60)
London Heathrow Airport has achieved its highest ever Airport Service Quality (ASQ) score for the…
Passenger assistance provider OmniServ has acquired OFJ Connections and OFJ Airlinks, two sister companies that…
London Gatwick Airport has been recognized as the UK’s first Autism Friendly airport following its…
Passenger Terminal World speaks to futurist and cyber security expert Dr Simon Moores, director of Zentelligence, about the current and future threats to the landside area and what can be done to prevent them.
Recently named as Airport of the Year for the sixth time at the 2016 Skytrax World Airport Awards, Singapore Changi Airport shares its top 10 things you might not know about the airport.
Over the past six years Tampa International has gone from a declining business to one that is posting double-digit passenger growth. The airport’s CEO, Joe Lopano, tells PTW the secret behind its success
Airport service provider OmniServ, a subsidiary of facilities management company ABM Industries, has been awarded…
Sydney Airport is celebrating lunar new year with a dedicated digital engagement strategy and a…
Lynden Pindling International Airport’s Automated Passport Control (APC) system has officially gone live, allowing US-bound…