Interaction via social media is a growing trend the world over. How can airports maximize the effectiveness of their social media channels to create a more personalized experience for their passengers?
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Airports can generate millions of dollars in savings by shifting to a lifecycle cost approach to asset management
Airports can enhance the customer experience by understanding their needs through location-based technology
Steve Johnson, CEO of HMSHost, speaks to Passenger Terminal World about his predictions for the future of the airport terminal and how the journey has progressed so far
Alaistair Deacon, chief aviation technologist at Lockheed Martin, explains why information is the cornerstone for successful airport operations
Passenger Terminal World speaks to three of the key speakers ahead of next week’s Passenger Terminal Expo and Conference in Barcelona, Spain
London Gatwick Airport has unveiled a series of dual-runway designs by Farrells, a London-based architectural…
The UK’s travelling public is soon to be served by London Heathrow’s new and improved Terminal 2. What can passengers expect from the transformation?
India’s cultural heritage and local artwork are the focus of the new Terminal 2 at Mumbai Airport
The utilisation of business intelligence data that links operations with retail can make a crucial difference to non-aviation revenues