Search Results: dwell (97)

Earlier this year the American Association of Airport Executives (AAAE) presented Miami International Airport (MIA) with its Airport Innovation Award. Emilio T Gonzalez, director at Miami Dade Aviation Department, discusses the airport’s innovative efforts to date.

Passenger flow analysis is a crucial tool in helping airports improve customer service and maximize retail performance – Jeremy Corfield, partner at CPI Australia, which advises airports on commercial strategy and planning, explains more

Kinetic Consultancy owner Martijn Steur shares his thoughts on how employing a mood manager to lift the spirits of passengers should lead to an increase in spending in the terminal

Martijn Steur at Kinetic Consultancy explains how changing consumer behavior is increasing the demand for better food and beverage options in the terminal