The desire to understand customers and assess customer experience is by no means new. In…
Search Results: survey (306)
When booking a flight, experience at the airport is an increasingly important consideration for passengers,…
The last year has seen significant announcements and global public attention toward emerging artificial intelligence…
London Heathrow Airport has enlisted Danni Brooke, ex-undercover police officer and star of Channel 4’s Hunted, to…
London Gatwick Airport has submitted an application – known as a Development Consent Order (DCO) –…
For its 2023 Passenger IT Insights report, SITA surveyed more than 6,000 passengers across 27…
Research conducted by the University of Surrey in partnership with airport parking company Airport Parking and…
The International Air Transport Association (IATA) has reported high levels of confidence among travelers for…
Around 1,400 security officers employed at Heathrow Airport (HAL) in the UK have announced a…
Caroline Massart, head of Schiphol Group Aviation Solutions, explains how the airport’s digital systems are helping…