Airport operator Manchester Airports Group (MAG) has launched a targeted marketing campaign to inform passengers…
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Roberto Castiglioni, director of awareness group Reduced Mobility Rights, discusses some of the difficulties disabled passengers still face in traversing the airport environment, and how they can be improved
Christina Röseler, consultant at Pragma Consulting, shares her views on how airports can define their identity by connecting with their passengers
Susan Gray of Concession Planning International considers the important relationship between creating and delivering a clear customer experience strategy and commercial performance
Birmingham Airport is using the social media risk management and compliance platform CrowdControlHQ to manage and…
The Massachusetts Port Authority (Massport) has unveiled a new piece of public art in the…
LAN and TAM airlines, members of LATAM Airlines Group, have inaugurated the largest VIP lounge…
Half Moon Empanadas, a new Latin-themed food counter, has opened in the North Terminal Marketplace…
Airport operator Finavia has partnered with concessionaires HMSHost and SSP to open a series of…
Alistair Brierley, design director for GMW Architects, speaks to Passenger Terminal World following the inauguration of the new terminal at Prince Mohammad Bin Abdulaziz International Airport in Madinah, Saudi Arabia