Air New Zealand has successfully completed a trial of a new digital identity technology designed to reduce repeated passport checks at the airport.
The airline is working with partners to test a digital identity that enables travelers to add their passport information in the Air NZ app, securely share verified identity information at online check-in, and then use that information to support biometric verification at selected touchpoints across the journey. The pilot, which took place in March, also supported the use of Apple Wallet’s Digital ID.
The technology tested in the trial would remore the need for travelers to repeatedly present their passport throughout their journey. Instead, at selected airport touchpoints, a live facial scan could be matched to the passport image securely shared from the traveler’s digital wallet.
The trial also included integration with the New Zealand Traveller Declaration (NZTD), making it easier for customers to complete the online form.
Privacy and consent are central to the trial and further development of the technology, with travelers remaining in control of their information, including when, how and with whom it is shared. Essential security protocols are also maintained throughout the process.
During a pilot, participants traveling on a return journey between Auckland and Hong Kong were able to share their digital ID during online check-in, with that verified information then supporting biometric scans throughout the journey.
The trial brought together multiple partners and systems, including integration with the NZTD, the IATA Travel Directory, Hong Kong International Airport‘s Flight Token framework and Air New Zealand’s own check-in.
The airline said it is working closely with government agencies and industry partners to further develop the solution. It is also sharing insights from the trial with global aviation bodies, including the IATA.
Air New Zealand will explore a broader pilot and options to trial the technology across different ports, with Australia a key focus for the next phase.
Related news, IATA trials show contactless travel with digital identity is “already achievable”
