London Luton Airport (LLA) recorded a 13% year-on-year increase in passenger numbers in November 2016, representing the 32nd consecutive month of growth at the airport.
As well as catering to more travelers than ever before, LLA is also working hard to improve the experience for passengers. December will see the installation of five new ePassport gates at LLA, taking the total number at the airport to 15. The ePassport gates provide European Economic Area (EEA) nationals traveling using a biometric passport the choice of an automated, fast and secure route through the UK border. LLA will also introduce complimentary plastic bags for passengers carrying hand-luggage liquids through security.
Both initiatives support the airport’s £110m (US$140m) transformation plan to increase passenger capacity, and create a fast, efficient and stress-free journey. LLA is also working to improve access to the airport by calling for an express-style rail service between Luton and Paddington train station. When combined with Luton Borough Council’s planned £200m (US$254m) rail link between Luton Airport Parkway station and the terminal, passengers will be able to journey from the terminal to central London in less than 30 minutes.
Nick Barton, CEO of LLA, said, “We’re working hard to transform the airport with our £110m (US$140m) investment program. Working with Border Force to introduce more automated ePassport gates is a great indicator of how we’re aiming to make our passengers’ journeys as quick and simple as possible.
“With the redevelopment making rapid progress on-site, we’re also looking to drive improvements in transport links to the airport. Introducing four fast trains per hour through the new East Midlands franchise would benefit passengers, the local community and fare box revenues at no cost to government.”