Quito airport has been certified as a 5-star regional airport by air transportation rating organization Skytrax.
The 5-star audit was based on general performance and quality of service to improve passenger experience and make navigating the airport easier.
Quito’s Mariscal Sucre International Airport is the first airport in the Americas to achieve the 5-star certificate.
Skytrax’s auditors visited the terminal to analyze factors including access routes, security, immigration services, quality of service, cleanliness, processes, signage and transportation.
Andrew O’Brian, president and CEO of Quito airport’s operating company Quiport, said, “Being in the highest category of airports worldwide marks a historical milestone for the city and the country and it is the reflection of the commitment of all the entities and workers involved in the management of passenger services, who provide an experience of excellence in all areas of airport management.”
Quito obtained 4-stars in November 2015 and has improved services since then to achieve 5-stars.