Mineta San José International installs facial biometrics to expedite arrivals process

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Mineta San José International Airport (SJC) in California has installed facial recognition technology to process arriving international travelers in a bid to increase security, speed up passenger throughput and provide a better, more efficient passenger experience.

The airport is the first on the West Coast to commit to processing all arriving and departing international travelers with facial biometrics and plans to implement biometrics for all departing travelers at seven gates in the autumn of this year as part of the biometric exit mandate.

San José Mayor Sam Liccardo commented, “I thank [US Customs and Border Protection] Commissioner Kevin McAleenan and his team for choosing Mineta San José International as one of the first US airports to integrate biometric technology into our US Customs process.

“The use of biometrics technology will help cut down wait times and enhance the overall experience for our international travelers, especially as we continue to see unprecedented growth at SJC. Today’s announcement offers another great example that San José continues to leverage technology to better serve our community.”

SJC is one of a few early adopter airports to launch the use of facial recognition technology to expedite the entry inspection process of all arriving international passengers.

“As one of the nation’s main regions of innovation, Silicon Valley is at the forefront of transforming the travel experience through biometrics,” said McAleenan.

“CBP is excited to partner with SJC, which serves as another example of what we can achieve by advancing the entry/exit mandate through public-private collaboration, adding benefits for travelers and stakeholders across the air travel ecosystem.”

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With over a decade of experience as a business and technology journalist working in B2B publishing, Hazel first joined UKi in 2011. After taking 18 months off to bring up her daughter and try her hand at marketing copywriting, she returned in January 2018 to do what she loves best – magazine editing! She is now the editor of UKi's Passenger Terminal World and Parcel and Postal Technology International magazines.

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