easyJet launches home luggage pick-up service for Gatwick Airport passengers

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easyJet has launched a partnership with home bag-drop service AirPortr to give passengers traveling from London Gatwick the option to check in their luggage online.

The service means AirPortr will collect bags from the traveler’s home, which are then delivered to easyJet’s bag drop. Customers can then collect their baggage at their destination’s baggage reclaim.

The service is available for flights to any of easyJet’s destinations across Europe from London Gatwick, the airline’s biggest UK base. The premium product allows passengers to check in a piece of luggage and choose a one-hour pick-up time slot for as little as £30 (US$40). The £40 (US$53) offering includes collection of up to four pieces of luggage within a three-hour window.

Andrew Middleton, director of ancillary revenue at easyJet, said, “We are excited to be introducing AirPortr’s services to our passengers, starting with Gatwick services.

“Whether a flight is for business or leisure, we are confident the home bag-drop service is a fantastic initiative to improve a travelers’ experience. easyJet is proud to continue to develop our product offering with innovative companies such as AirPortr.”

Since 2016, AirPortr has collected over 69,000 bags, skis and bikes that have been checked-in and delivered to more than 320 destination airport baggage reclaims around the world.

Randel Darby, CEO of AirPortr, commented, “Particularly when flying short-haul with hold luggage, a disproportionate amount of journey time can be spent on the ground getting to and through the airport. We’re delighted to work with easyJet to overcome this, starting their passengers’ journey at home, saving valuable time and providing hassle free travel, all at an affordable price.

“With easyJet’s reputation for leading digital innovation, we will see the service integrated into the customer journey in new ways, such as being offered alongside great baggage fares when booking a flight.

“We’re proud to be working with an airline with a startup mentality but Europe-wide scale, as we continue to lead the development of at-home bag check-in services.”

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Kirstie joined the team in early 2017 and brings writing, communications and client experience with her. Now an assistant editor, she produces content for our magazines and websites. Away from the office, you will find her blogging on her lifestyle website or searching the internet for photos of sausage dogs.

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