Nashville International Airport wins Mars Petcare’s first pet-friendly airport certification
Nashville International Airport (BNA) in Tennessee, USA, has received the first Better Cities for Pets…
Browsing: Passenger Experience
ASQ Global Traveller Survey shows passengers remain positive toward air travel
Airports Council International (ACI) World has published the second edition of the ASQ Global Traveller…
Aer Lingus extends use of Daon’s VeriFly app
Aer Lingus plans to extend the use of Daon’s VeriFly app, following the positive rollout…
APT Skidata upgrades entire parking system at Heathrow Airport
APT Skidata, a supplier of access control equipment for parking facilities, has carried out a…
Ryanair launches digital updates to improve customer experience
Ryanair has launched a collection of digital customer updates to improve its customer service and…
Hudson and JFKIAT launch multi-brand automated retail concept at JFK
JFKIAT, the operator of Terminal 4 at John F Kennedy International Airport in New York,…
Consolidated security screening facilities open at Reagan National Airport
Metropolitan Washington Airports Authority (MWAA) has completed the construction of two new security screening checkpoint…
Fentress unveils shortlist for Airport of the Future competition
Fentress Architects has unveiled the shortlist for the 2021 Fentress Global Challenge (FGC) Airport of…
Delta opens TSA PreCheck lobby, bag drop and biometric check-in at Atlanta Airport
Delta has opened a TSA PreCheck express lobby and bag drop and expanded its facial…
Mineta San José International Airport opens Zoom Zone play area
On October 27, a new educational play space, the Zoom Zone, was opened in Terminal B…