London Gatwick Airport’s Passenger Advisory Group is recruiting new members to represent the views of passengers
Passenger Advisory Group (PAG), a subgroup of GATCOM (Gatwick Airport Community Group), represents views and makes recommendations on all aspects of the airport’s passenger services and facilities.
PAG has 16 members, who volunteer at least 12 days per year. The group monitors facilities and services at the airport. Candidates for the role should have the commitment and enthusiasm to volunteer their time and bring to the group the knowledge and experience they have gained from their professional and personal life. For example, they might be regular travelers or have a genuine interest in the way airports function.
Gatwick Airport’s passenger communications manager, Julie Ayres, said, “Many improvements we make as an airport are based on feedback from our passengers, so it is important that any new volunteer has a real passion for helping us deliver a first-class passenger service.
“Gatwick has recently announced its latest five-year £1.11bn (US$0.9bn) Capital Investment Programme and the work PAG does will help shape this investment as we continually review and improve our plans.”