Hong Kong International Airport launches e-security gates

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Hong Kong International Airport (HKIA) has launched the use of e-security gates to verify the documents of departing passengers before they enter restricted areas.

Powered by biometric technology, the e-security gates represent the latest smart initiative launched by Airport Authority Hong Kong (AA) to enhance the overall passenger experience.

Four e-security gates have been installed at the south departure hall at terminal 1 in the first phase, with more to be introduced in future phases. By the first quarter of 2019, all planned 44 e-security gates will be installed. The target is to achieve near-zero queuing time for passengers. Any passenger over 11 years of age and holding a valid electronic travel document is eligible to use this new service, with no prior enrolment required.

Airport security staff currently carry out travel document checking process manually to ensure that passengers’ identities match the information shown on their boarding passes. This manual procedure will be now be conducted by the document reading devices and cameras embedded in the e-security gates, enabling passengers to scan their documents and boarding passes for verification by facial recognition technology. The whole process can be completed in around 20 seconds.

Chris Au Young, general manager, smart airport, for the AA, said, “This new smart initiative will speed up and enhance the accuracy of the document checking process. It also marks the first step in our efforts to streamline passenger boarding at HKIA by using biometrics.

“In the near future, HKIA will extend the use of biometrics and facial recognition to check-in and boarding procedures, with the aim of using passengers’ faces for identity verification throughout their departure journey at HKIA, providing a seamless experience for travelers.”

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Kirstie joined the team in early 2017 and brings writing, communications and client experience with her. Now an assistant editor, she produces content for our magazines and websites. Away from the office, you will find her blogging on her lifestyle website or searching the internet for photos of sausage dogs.

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