Restaurateur OTG and United Airlines have revealed the details of eight new food and beverage…
Search Results: Airport International Group (1091)
Barbara Yamamoto, chief experience officer at LAX, discusses the deployment of a US$3m airport-wide training program in partnership with customer experience specialists CSE
Should the aviation industry be doing more to regulate the amount of alcohol consumed by passengers at airports and during flights?
Left: Augustin de Romanet, president of ACI EuropeAirports Council International (ACI) Europe has called for…
Restaurateur HMSHost has received a sustainability award in recognition of its food donation program, which…
The Los Angeles Board of Airport Commissioners (BOAC) has approved contracts for an ambitious airport-wide…
Passenger flow analysis is a crucial tool in helping airports improve customer service and maximize retail performance – Jeremy Corfield, partner at CPI Australia, which advises airports on commercial strategy and planning, explains more
Restaurateur HMSHost, a subsidiary of catering firm Autogrill Group, has reached an agreement to buy…
German airport operator Fraport has reported revenues of more than €1.2bn (US$1.3bn) for the first…
Mignon Buckingham, managing director of global loyalty agency ICLP, explains why turning disinterested passengers into devoted customers is vital when it comes to maximizing revenue, and how developing a deep understanding of a passenger’s needs and desires is the first step on this journey