Susan Gray of Concession Planning International considers the important relationship between creating and delivering a clear customer experience strategy and commercial performance
Search Results: sense of place (302)
Australian Way (AWPL) has become the new Australian experience travel retailer in T1 Departures at…
The Hillsborough County Aviation Authority (HCAA) board has approved and awarded 11 concessions contracts to…
James Berry, director and global aviation and transport sector leader for Woods Bagot, explains the thinking behind his recent white paper on the changing face of the airport landside interchange
Airport operator Aéroports de la Côte d’Azur has awarded a seven-year contract for fashion and…
LAN and TAM airlines, members of LATAM Airlines Group, have inaugurated the largest VIP lounge…
American Airlines has announced that it will be renovating, redesigning and in some cases expanding…
SSP America, an operator of food and beverage brands in global travel locations, has been…
Aelia, Dufry and Relay France have been awarded eight-year concessions contracts to operate the travel…
Alistair Brierley, design director for GMW Architects, speaks to Passenger Terminal World following the inauguration of the new terminal at Prince Mohammad Bin Abdulaziz International Airport in Madinah, Saudi Arabia