The daily portal for the latest airport passenger terminal news and views
A robot has been tested at Seattle-Tacoma International Airport to help passengers prepare for security checks. Through audio instructions in English and on-screen animated instructions in six different languages, the robot reminded passengers to remove items such as scarves, light jackets and belts and empty their pockets before going through screening.
For the pilot program, Sea-Tac officials tracked the number of times passengers triggered the body scanner alarm during and after the robot test. The technology augments the work of human beings, allowing them to spend more time on critical security tasks.
July 13, 2017
Restaurateur OTG and design partner Rockwell Group have completed the installation of three shared-use food and beverage (F&B) outlets in Terminal C at Newark Liberty International Airport in New Jersey.
Located in the Global Bazaar food market, the three outlets will host a total of six new F&B concepts that will begin the day as breakfast bars before switching signage and décor to become their evening counterparts.
To see the transformation process in action, click on the video below.
June 29, 2017
Airport Authority Hong Kong has revealed the details of a new HK$7bn (US$900m) enhancement program for Terminal 1 (T1) at Hong Kong International Airport.
The terminal will be extended on its north side, creating additional space for more than 40 bag-drop kiosks and two baggage reclaim carousels. The project also includes the construction of a weather-proof Sky Bridge connecting T1 and the North Satellite Concourse. The 200m (660ft) footbridge will feature an observation deck and catering outlets in the towers at both sides, providing scenic spots for passengers.
To read more about the project, click here.
June 21, 2017
Changi Airport Group (CAG) has unveiled the latest design details for its new Canopy Park concept, one of three main attractions located in its Jewel mixed-use complex at Changi Airport in Singapore.
Canopy Park will be the third centerpiece of Jewel along with the Forest Valley, a five-story garden filled with thousands of trees, plants, ferns and shrubs, and the 40m (130ft) high Rain Vortex, which will be the world’s tallest indoor waterfall. The newly-unveiled elements of Canopy Park include three iconic play attractions – Sky Nets, Canopy Mazes, and Discovery Slides.
To read more about the Canopy Park concept, click here.
June 8, 2017
SITA's new autonomous check-in kiosks move throughout the airport terminal to areas where there is a high volume of passengers looking to check-in for their flight. Referred to as KATE, the intelligent kiosks use existing SITA data systems such as FlightInfo API to identify congested areas and reduce passenger queue times.
To read more about SITA's mobile check-in kiosks, click here.
May 25, 2017
Norway’s Avinor Oslo airport has officially opened, expanding its capacity to approximately 32 million passengers per year. Construction began in 2011, with the new 117,000 square meter area making the total airport 265,000m². There are 11 new jet bridges, 37 restaurants, 10 kiosks, 21 shops and 10 new remote aircraft parking spaces.
To read more about the design plans, click here.
May 10, 2017
British Airways has revealed details of its £52m (US$65m) redesign of New York’s John F. Kennedy (JFK) international airport’s terminal 7.
The redesign at JFK will be completed by the end of 2018 and is to include a spacious, modern new check-in concourse and a separate Club World and First area. The space will draw inspiration from The First Wing, which recently opened at Heathrow terminal 5, and the new premium check-in area at Gatwick’s south terminal.
To read more about the design plans, click here.
April 26, 2017
Reagan National Airport has launched Project Journey, a $1bn project to add a commuter concourse that will replace bus operations from Gate 35X to exterior aircraft boarding areas and new security screening areas.
It is the first major construction project at the airport in two decades, and is expected to reach completion in 2021. Read more about the project here.
April 12, 2017
Airport operator Manchester Airports Group (MAG) has released a fly-through video showcasing early design renderings of its development plans for Terminal 2 (T2) at Manchester Airport. The transformation of T2 into the airport's main terminal is a key component of MAG's £1bn (US$1.2bn) investment program.
To read more about the Manchester Airport Transformation Program, click here.
March 8, 2017
The Port of Seattle has officially broken ground on its North Satellite Modernization Project with the aim of improving congestion and the passenger experience at Seattle-Tacoma International Airport in Washington.
The US$550m project will expand and renovate the aging facility by adding eight new gates and a 240ft extension to the west of the existing building. Phase one of the project is scheduled to open in 2019 followed by the renovation of the eastern side of the facility which will be completed in 2021.
To read more about the North Satellite project, click here.
February 7, 2017
Vancouver Airport Authority, the operator of Vancouver International Airport (YVR) in British Columbia, Canada, has unveiled the third stage of its C$5.6bn (US$4.2bn) transformation program, which will expand the airport’s capacity to handle an estimated 35 million passengers by 2037.
The third consultation phase will lead to the final plan’s public release in 2018, once approved by the Canadian Minister of Transport. Proposed construction works will begin with the expansion of Pier D and the East Concourse, as illustrated by the following fly-through video.
To read more about YVR's Flight Plan 2037, click here.
January 25, 2017
The Los Angeles Board of Airport Commissioners has agreed to invest in the construction of a Midfield Satellite Concourse (MSC) and related Baggage Optimization Project (BOP) at Los Angeles International Airport (LAX) in California. The new concourse has been designed as an addition to the Tom Bradley International Terminal (TBIT) and will include 12 gates in its first phase of construction. The MSC will provide the terminal with further flexibility and gate space by reducing the reliance on remote gates.
Click on the link below to view an animated video of the US$1.3bn project, demonstrating how the MSC will connect with the TBIT via a 1,000ft passenger tunnel.
December 1, 2016
Heathrow Airport has released a Christmas-themed advert in the same heart-warming style as those from the UK’s leading stores. Based on the idea of reconnecting loved ones, it shows two elderly teddy bears arriving in London for the festive period. The two make their way from the aircraft to arrivals, negotiating escalators, baggage claim and duty free. In the final moments, they change into humans as they meet their grandchildren. The advert has had a positive response on social media, and is set to Chas and Dave’s I’m Coming Back.
November 17, 2016
London Luton Airport has released a fly-through animated video of its £110m (US$145m) terminal redevelopment project. The CGI representation provides viewers with a glimpse of how the airport will look once the dual carriageway access road and terminal extension have been completed. Created by 3D visualization specialists Glass Canvas, the video also gives an indication as to how the inside of the terminal will appear for the first time. The transformation plans will increase capacity at the airport to 18 million passengers per year by 2020
To read more about the London Luton Airport transformation project click here
September 16, 2016
Earlier this year London Heathrow Airport selected architectural practice Grimshaw as the concept designer of a new Central Terminal Area (CTA) for the airport’s proposed three-runway expansion project. The airport has now released an animated video providing further insight into the development plans.
Heathrow began looking at project partners for its three-runway system after Sir Howard Davies’s Airports Commission recommended the airport in 2015 as the best choice for expanding airspace in the UK. In March 2016, Heathrow selected Arup, CH2M, MACE and Turner & Townsend as program client partners for the project should it be given the go ahead.
September 2, 2016
Aisle411, a provider of indoor mapping and location solutions, has leveraged Google’s Project Tango technology platform to create a new augmented reality experience for passengers navigating Mineta San Jose International Airport in California.
Passengers who download the new app simply hold their mobile device in front of them to reveal a series of options belonging to that particular area of the airport. They can then click on augmented digital billboards to display information belonging to amenities in that area. This can include promotions and menus for retail and dining outlets or directions, estimated walking times and flight information belonging to departure gates. The app even includes digital content such as 3D animated sharks and beer glasses to further entertain travelers.
August 25, 2016
Metropolitan Nashville Airport Authority (MNAA) has unveiled its new development plans for Nashville International Airport in Tennessee, including the construction of an international arrivals building and the expansion of the airport concourses and lobby areas. The plan is expected to cost US$1bn and will be phased in over the next five to seven years.
To read more about the airport's expansion plans, click here.
August 1, 2016
London Gatwick Airport has released an animation illustrating what the airport could look like if it was to gain approval for a second runway. A UK government decision on whether Gatwick should be expanded is expected later this year as part of plans to increase airport capacity in south-east England. According to Gatwick, a second runway will deliver the economic boost the UK needs.
June 30, 2016
London Heathrow Airport has released an open letter and video, presented by the airport's CEO John Holland-Kaye, setting forth a new plan to meet the environmental conditions set out by the Airports Commission should the UK government decide to proceed with its third-runway expansion plans
To read more about the proposed plans and the reaction from London Gatwick Airport, click here
May 12, 2016
Passenger Terminal Expo 2016 was declared a resounding success with a record number of visitors, delegates and exhibitors attending the event on March 15-17 in Cologne, Germany. With more than 5,000 visitors, including CEOs, architects, airport and airline executives, suppliers and key decision makers from across the world, the event provided an ideal platform for the industry to come together and share its latest news, views and developments. Here is what some of the industry's leading experts had to say about the three-day event…
May 05, 2016
Spencer, a passenger assistance robot developed by Dutch airline KLM, has completed a series of trials at Amsterdam Airport Schiphol in the Netherlands. The initiative was conceived by KLM to help reduce costs associated with passengers missing connecting flights but may be developed in future to carry luggage and speak with passengers.
To help safely navigate the terminals, Spencer uses a laser guidance system that measures the distance to stationary objects and people, allowing it to circumnavigate large groups or adjust its speed to passengers following behind.
Video courtesy of KLM.com
April 7, 2016
After nearly 18 months of construction work, the structural shell and roof of the new Terminal 1 (T1) building at Lyon-Saint Exupéry Airport in France has been completed. Work has now turned to the internal partitions of the three-story complex.
The new terminal will cover a surface area of approximately 700,000ft² and will enable the airport to increase its annual passenger capacity from 10 million to 15 million by 2020. The T1 extension has been designed by British architects Rogers Stirk Harbour + Partners and is being built by French-based GFC Construction, a subsidiary of Bouygues Construction.
To view a digital simulation of the T1 project at Lyon Airport click on the video below.
March 31, 2016
Charlotte Douglas Airport in North Carolina, USA, has released a new video highlighting some of the renovation projects scheduled to take place at the airport this summer.
The video shows design renderings from some of the later stages of the Destination CLT project including the renovation of the terminal Atrium and the expansion of Concourses B and E. The works are part of a US$2.5bn masterplan taking place at the airport until 2020.
March 17, 2016
Auckland Airport has become the world’s first airport to offer a robotic click and collect services to passengers shopping in the airport’s duty free store. Dubbed ACE (Automated Collection Experience), the process takes just 30 seconds and the arm can carry up to 330lb.
To read more about the new service, click here. click here.
March 01, 2016
Airport operator Manchester Airports Group (MAG) has unveiled a new fly-through video showing how the airport will look in the 10 years following the completion of its £1bn (US$1.4bn) investment program.
The video was shown at the opening of the UK Northern Powerhouse Conference, where Ken O’Toole, managing director of Manchester Airport, spoke about the need for change regarding air passenger duty (APD) in the UK.
To read more about O'Toole's speech click here.
February 25, 2016
More than 2,000 UAE residents have given their seal of approval for the newly built Concourse D at Dubai International Airport, following an initial operational readiness, activation and transition (ORAT) trial held on February 6, 2016. The trial follows months of comprehensive tests involving staff and stakeholders, and paves the way for the opening of the new AED3.3bn (US$900m) facility.
To read more about the ORAT trial at Dubai International Airport click here.
February 11, 2016
Retail operator Westfield has completed its Terminal 2 (T2) redevelopment project at Los Angeles International Airport (LAX) in California, USA. Westfield invested US$78.3m in the T2 project, which transformed approximately 76,000ft² of terminal space including 16 new retail and dining outlets and a modernized common area.
To read more about the Westfield T2 project at LAX click here.
February 11, 2016
Salt Lake City International Airport has released a series of videos detailing its US$1.8bn plan for constructing a new terminal, concourses and accompanying infrastructure. Work began on the project in July 2014 with completion scheduled for 2020. The current terminal was built more than 50 years ago with an annual passenger capacity of 10 million. In 2014, the airport accommodated more than 21 million travelers.
For more information on the project, read our case study in the March issue of Passenger Terminal World.
Videos courtesy of SLC Airport and HOK
February 8, 2016
Mobile developer M2mobi has launched an updated app for Amsterdam Schiphol Airport in the Netherlands containing a new map, location detection and indoor navigation functionalities.
Passengers can use the app to be directed to their departure gate, with an easy to read display and walk times. The navigation tool has also been linked with the app’s shopping features, allowing passengers to choose a desired product before being guided to the store’s location.
To read more about the M2mobi project click here.
January 14, 2016
London Gatwick Airport has unveiled its new Yangtze River interactive soundscape experience for passengers crossing its Skybridge in the North Terminal.
Developed in partnership with HSBC and WWF, A Living River takes more than 100 hours of authentic sounds from 35 locations on the Chinese river, and then transmits them through 160 speakers along the 590ft walkway.
To read more about the project click here
November 13, 2015
Brisbane Airport Corporation (BAC), the operator for Brisbane Airport in Australia, has released a video detailing the journey from the planning phase through to the eventual opening of its newly redeveloped A$45m (US$32m) International Terminal.
To read more about the opening of the new terminal click here.
October 30, 2015
Airport operator Isavia has released a video of its future intentions for Keflavik Airport in Iceland. The expansion project will increase the annual capacity of the airport to 25 million passengers by 2040. The concept was created by Nordic.
To read more about Nordic's selection for the expansion project click here.
Video music supplied by Chris Zabriskie.
October 16, 2015
The construction of Abu Dhabi International Airport’s new Midfield Terminal Building (MTB) in the UAE has reached a critical phase with the process of de-propping the curved roof. This will give the impression that the futuristic structure is floating above 18 steel arches.
To read more about the project and the de-propping phase click here.
Video courtesy of Abu Dhabi Airports.
September 4, 2015
Dallas/Fort Worth International Airport in Texas has partnered with TRG Duty Free, a consortium of local businesses and duty free operators, to open and operate six new retail outlets in Terminal D.
August 10, 2015
Paul Griffiths, chief executive officer, Dubai Airport, explains how technology will ease pinch points through airports by the removal of physical barriers and how data will be optimized to smooth the passenger journey through the airport.
Amsterdam Airport Schiphol opens its new central security filters tomorrow (June 3) and will transform the security experience for passengers and staff.
In partnership with Los Angeles World Airports (LAWA), Westfield provides a sneak peek of the transformation coming to Terminal 6 at Los Angeles International Airport (LAX).
Tampa International Airport takes you on a guided tour of its expanded terminal, car rental center and automated people mover. To read more about Tampa International's billion-dollar expansion project click here.
Dialog Design, the lead architects on the US$1.1bn International Facilities Project, showcases the wealth of sustainable elements in the new terminal, including the largest geothermal field in Western Canada
Frankfurt Airport has released a video demonstrating how the new Terminal 3 building will look when fully constructed in 2022.
ORAT trial of the newly constructed terminal building at Prince Mohammad Bin Abdulaziz International Airport in Madinah, Saudi Arabia
See what happens when the world’s largest international airport gets a visit from the world’s least expected traveler!
Amsterdam Airport Schiphol has released video footage of its recent trial using Google Glass technology. Watch as the airport's ground staff use the glasses as a hands-free way to look up gate and aircraft information.
In this video you can see the integral piers that will host planes from all over the world as well as the primary gateway which is set to become one of the region’s most impressive architectural structures.
London Gatwick Airport has unveiled a series of dual-runway designs by Farrells, a London-based architectural firm established by Sir Terry Farrell, that demonstrate how the airport would look in 2025 following the construction of a second runway.
Click here for listings and information on leading suppliers covering all aspects of the passenger terminal industry. Want to see your company included? Email Damien de Roche.
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Seattle-Tacoma International Airport tests robot at security lines
A robot has been tested at Seattle-Tacoma International Airport to help passengers prepare for security checks.
NEW DIGITAL EDITION:
Passenger Terminal World Showcase 2017 is now online.
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