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Passenger Experience

DXB receives ACI health accreditation

Lawrence ButcherBy Lawrence ButcherMay 4, 20213 Mins Read

Dubai Airports, operator of Dubai International (DXB), has received accreditation under Airport Council International’s (ACI) Airport Health Accreditation program.

The program is designed to help reassure the traveling public about the safety of airport facilities and the precautions being taken by airports to reduce any risk to health. The evaluation process carried out as part of the program found that the precautionary measures being taken by Dubai Airports to provide a safe airport experience for travelers are in line with the recommended health measures established in the ACI Aviation Business Restart and Recovery guidelines and the International Civil Aviation Organization (ICAO) Council’s Aviation Recovery Task Force Recommendations, along with industry best practices.

Paul Griffiths, CEO of Dubai Airports, welcomed the certification as an endorsement of DXB’s commitment to health and safety as the key element of its response to the pandemic: “As one of the world’s leading aviation hubs, DXB had a critical role to play in restoring passenger confidence to enable the resumption of international air travel last year and help kickstart the much-needed global economic and social recovery,” he said. “The crucial first step toward achieving those objectives was the implementation of comprehensive measures that demonstrated to our customers that their health and safety are a top priority for Dubai Airports. Our Dubai Airports team and partners have worked tirelessly to implement these measures, and it is rewarding to see our efforts internationally recognized by the ACI.”

Since the beginning of the pandemic last year, Dubai Airports, in cooperation with government health authorities and other airport service partners, says it has implemented a series of measures throughout the facilities at DXB to maintain the health, safety and well-being of customers and staff. These include fumigation and periodic deep cleaning of airport facilities; facilitating the testing of inbound passengers and vaccination of airport staff; thermal and temperature screening; social distancing markers; providing hand sanitizer stations around the airport; use of protective plexiglass at check-in and immigration counters; availability of PPE and facilities for the safe disposal and handling of biohazard material (PPE); increased levels of sanitization in compliance with international standards as set out by relevant local and federal authorities.

More than four million RT-PCR tests have been conducted at DXB, and 110,000 airport staff – including nearly 80% of Dubai Airports employees – have been vaccinated at the airport’s vaccination center.

Stefano Baronci, director general, ACI Asia-Pacific, said, “Aviation will be a critical driver of the global economic recovery from the impacts of Covid-19. The supportive regulatory landscape in the United Arab Emirates has allowed Dubai International Airport to rebuild operations with globally recognized standards and protocols in place to ensure the health and safety of passengers and employees. These efforts are now recognized through the accreditation in the ACI Airport Health Accreditation program and can serve as a blueprint for airports around the world.”

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