Emirates’ first remote check-in terminal has opened at Port Rashid, away from Dubai International Airport, to provide seamless connections for cruise passengers.
The new check-in counters will enable passengers disembarking from their cruise ships to check in for their onward Emirates flight at the same facility.
With complimentary flight check-in facilities located at the same location as their cruise disembarkation point, customers will be able to explore Dubai without their luggage before heading directly to the airport for their flight.
The Emirates check-in facility at Port Rashid will have eight counters where Emirates staff will check-in customers’ luggage and issue boarding passes up to four hours before flight departure. The facility will be open during the sailing period from October to April. In the next six months, 198 cruise ships are expected to dock at Port Rashid where approximately 280,000 passengers will have onward Emirates flights.
Mohammed Mattar, divisional senior vice president, Emirates Airport Services, said, “We are committed to providing a seamless and hassle-free travel journey for our customers. With the increasing popularity of Dubai as a cruise tourism destination, we have ensured that every touchpoint in our customer journey for this important traveler segment is thoughtfully served.”
The new service complements Home Check-in, launched last year, which enables Emirates passengers to check in for their flights from anywhere in Dubai for a fee. Other luggage-handling services available for Emirates flights in Dubai include a concierge service to handle their luggage at the airport.
For Emirates passengers arriving in Dubai, there is a luggage-storage facility for those who wish to leave their bags and explore the city. Emirates also offers a Home Delivery service where luggage is retrieved, cleared at customs and delivered to the customers for a hassle-free travel experience.