Passenger Terminal Today
  • News
    • A-C
      • Accessibility
      • Baggage
      • Biometrics
      • Boarding
      • Check in
      • Construction & Architecture
      • Covid-19
      • CSR
    • D-L
      • Displays & Signage
      • Expo
      • Food & Beverage
      • Ground Support
      • IT & Software
      • Lighting
      • Lounge
    • M-R
      • Operations
      • Parking
      • Passenger Experience
      • Personnel
      • Regulation & Policy
      • Retail
    • S-Z
      • Seating
      • Security
      • Self-service
      • Sustainability
      • Technology
      • Terminal
      • Wayfinding
      • Webinars
  • Opinion
  • Features
  • Online Magazines
    • Showcase 2024
    • September 2023
    • June 2023
    • April 2023
    • January 2023
    • Archive Issues
    • Subscribe Free
  • Videos
  • Webinars
  • Supplier Spotlight
  • Events
LinkedIn Facebook Twitter
  • Sign-up for Free Weekly E-Newsletter
  • Meet the Editors
  • Contact Us
  • Media Pack
LinkedIn Facebook
Subscribe
Passenger Terminal Today
  • News
      • Accessibility
      • Baggage
      • Biometrics
      • Boarding
      • Check in
      • Construction & Architecture
      • Covid-19
      • CSR
      • Displays & Signage
      • Expo
      • Food & Beverage
      • Ground Support
      • IT & Software
      • Lighting
      • Lounge
      • Operations
      • Parking
      • Passenger Experience
      • Personnel
      • Regulation & Policy
      • Retail
      • Seating
      • Security
      • Self-service
      • Sustainability
      • Technology
      • Terminal
      • Wayfinding
      • Webinars
  • Opinion
  • Features
  • Online Magazines
    1. April 2025
    2. January 2025
    3. Showcase 2025
    4. September 2024
    5. June 2024
    6. Subscribe Free
    Featured
    April 2, 2025

    April 2025 issue is now available online!

    Online Magazines By Web Team
    Recent

    April 2025 issue is now available online!

    April 2, 2025

    January 2025 issue is now available online!

    December 11, 2024

    Passenger Terminal World Showcase 2025

    November 12, 2024
  • Videos
  • Webinars
  • Supplier Spotlight
  • Events
LinkedIn Facebook
Subscribe
Passenger Terminal Today
Airport

Airports place greater importance on IT investments in security

Helen NormanBy Helen NormanSeptember 26, 20163 Mins Read

Air transport IT provider SITA has found that airports are placing a higher priority on IT investments for passenger and airport security, with 50% rating it a high priority – an increase of 13% over last year.

According to SITA’s 2016 Airport IT Trends Survey, an annual study of IT trends within the global airport industry, the investment focus has shifted to security in the wake of heightened regional tensions, some of which directly target air travel. Although investment in passenger processing technology still ranks as the number one priority for airports, it has dropped from 73% in 2015 to 59% this year as security rises in priority.

Looking ahead, the report indicates that self-service will continue to dominate, with two-thirds of airports planning major IT investments in this area. The growing influence of mobile is also evident, with nearly every airport worldwide (90%) undertaking either a major program or a trial project related to mobile services, and 74% trialing or piloting context-aware and location-based technology in the next five years.

Matthys Serfontein, vice president, Airport Solutions, SITA, said, “The technology trends at airports reflect the changing world. Investments to support passenger and airport security are up, while the increasing demands of the connected traveler for self-service and mobile services are also being met.

“This year we see a shift where airports are also looking to technology to generate non-aeronautical revenue. By 2019, 84% hope to make money by enabling the purchase of airport services through their mobile apps. And there is also a clear trend to provide hybrid public wi-fi services that combine the convenience of limited free wi-fi with commercial offerings. Over the next three years the proportion of airports planning to offer unrestricted free wi-fi will drop from 74% to 54%. This change is mainly driven by airports in North America and the Middle East.”

Using kiosks for services beyond check-in and bag drop to generate revenue will also appear at the world’s airports. The report found that at present, a very small number of airports have kiosks that allow passengers to download digital content, such as the latest films, before they board their flights, but by 2019, 30% plan to do so. By that time, 42% also expect to have kiosks that enable sales transactions.

SITA’s research also takes a look further into the airport’s digital transformation, exploring areas such as wearables, biometrics, robotics and context-aware services, and how airports plan to use these innovative technologies over the next five to 10 years. In light of the increased focus on security, it is not surprising that interest in biometric technology, which supports fast and secure passenger processing, is high. More than one third of airports will invest in single biometric travel-token projects in the next five years, jumping to the majority (52%) within the decade.

These findings are from the 13th annual SITA Airport IT Trends Survey and reflect the views of more than 225 airports that together manage 36% of the global traffic or 2.3 billion passengers. This year, 50% of survey respondents came from airports within the top 100 in terms of revenue.

To download a copy of the 2016 Airport IT Trends Survey, click here

Share. Twitter LinkedIn Facebook Email
Previous ArticleRetail makeover for Tucson International Airport, Arizona
Next Article Frankfurt and Beijing airports sign memorandum of understanding

Related Posts

Security

Security lanes decommissioned and recommissioned for new flooring at SFO 

May 16, 20251 Min Read
Security

Smiths Detection selected for Dubai’s checkpoint upgrade

May 15, 20251 Min Read
Biometrics

Sangster International’s digital transformation advances with biometric integration project

May 14, 20252 Mins Read
Latest News

DFW Airport approves new 20 concessions

May 16, 2025

Security lanes decommissioned and recommissioned for new flooring at SFO 

May 16, 2025

ONDA launches two tenders for new terminal at Casablanca’s Mohammed V International Airport

May 15, 2025

Receive breaking stories and features in your inbox each week, for free


Enter your email address:


Our Social Channels
  • Facebook
  • LinkedIn
Getting in Touch
  • Sign-up for Free Weekly E-Newsletter
  • Meet the Editors
  • Contact Us
  • Media Pack
© 2025 UKi Media & Events a division of UKIP Media & Events Ltd
  • Terms and Conditions
  • Privacy Policy
  • Cookie Policy
  • Notice & Takedown Policy

Type above and press Enter to search. Press Esc to cancel.

We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. By clicking “Accept”, you consent to the use of ALL the cookies.
Cookie settingsACCEPT
Manage consent

Privacy Overview

This website uses cookies to improve your experience while you navigate through the website. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. We also use third-party cookies that help us analyze and understand how you use this website. These cookies will be stored in your browser only with your consent. You also have the option to opt-out of these cookies. But opting out of some of these cookies may affect your browsing experience.
Necessary
Always Enabled

Necessary cookies are absolutely essential for the website to function properly. These cookies ensure basic functionalities and security features of the website, anonymously.

CookieDurationDescription
cookielawinfo-checbox-analytics11 monthsThis cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Analytics".
cookielawinfo-checbox-functional11 monthsThe cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional".
cookielawinfo-checbox-others11 monthsThis cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Other.
cookielawinfo-checkbox-necessary11 monthsThis cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Necessary".
cookielawinfo-checkbox-performance11 monthsThis cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Performance".
viewed_cookie_policy11 monthsThe cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data.

Functional

Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features.

Performance

Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors.

Analytics

Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc.

Advertisement

Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. These cookies track visitors across websites and collect information to provide customized ads.

Others

Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet.

SAVE & ACCEPT