SITA’s Airport Management software adopted by Billy Bishop Toronto City Airport

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SITA has been selected by Nieuport Aviation Infrastructure Partners (Nieuport Aviation), the owner and operator of the passenger terminal at Billy Bishop Toronto City Airport, Canada, to provide terminal management technology to efficiently manage its operations.

The introduction of SITA’s Airport Management software applications will allow Nieuport Aviation to better monitor, measure and predict daily airport operations. The cloud-based business intelligence software is a comprehensive solution that integrates data from terminal operations, seasonal schedules, and real-time flight data, and will send information to the flight information display system (FIDS). The result will be improved flight and capacity management and reporting, as well as stand and gate assignment monitoring and management.

Neil Pakey, CEO, Nieuport Aviation, said, “Ensuring a seamless daily passenger experience in the terminal is a priority for Nieuport Aviation. We believe SITA will provide us with better situational awareness, enable more proactive planning, and allow us to manage the many moving parts at the airport including terminal gating, employees, equipment and passengers.”

Implementation of SITA’s technology is set to begin in the second quarter of 2019 and it will be deployed in a phased approach.

Diana Einterz, SITA president, Americas, said, “Our technology will provide better visibility of the terminal operations, using predictive analytics based on data feeds from across Billy Bishop Toronto City Airport. The result will be improved operations, such as reduced turnaround times, which will help the terminal, its airlines, and passengers.”

This is the latest investment by Nieuport Aviation to enhance the passenger experience in the terminal. Completed in 2018, its C$50m (US$38m) terminal upgrade project created more spacious passenger lounges, and added new food, beverage and retail concessions, and a new gate.

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Dan joined Passenger Terminal World in 2014 having spent the early years of his career in the recruitment industry. As assistant editor, he now produces daily content for the website and supports the editors with the publication of each exciting new issue. When he’s not reporting on the latest aviation news, Dan can be found apprehensively planning his next DIY project.

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