Interaction via social media is a growing trend the world over. How can airports maximize the effectiveness of their social media channels to create a more personalized experience for their passengers?
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Airports can generate millions of dollars in savings by shifting to a lifecycle cost approach to asset management
Airports can enhance the customer experience by understanding their needs through location-based technology
Robert Chicas, a director of Aviation + Transportation at HOK, explains how airport design has evolved over the past 20 years and offers some predictions for the future
Alaistair Deacon, chief aviation technologist at Lockheed Martin, explains why information is the cornerstone for successful airport operations
Passenger Terminal World speaks to H.E. Abdulaziz Al Noaimi, chairman of the New Doha International Airport (NDIA) Steering Committee and chairman of Qatar Civil Aviation Authority, about developments at Hamad International Airport
How can airports maximise passenger satisfaction? James Ingram investigates
The UK’s travelling public is soon to be served by London Heathrow’s new and improved Terminal 2. What can passengers expect from the transformation?
India’s cultural heritage and local artwork are the focus of the new Terminal 2 at Mumbai Airport