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Airport operator Abu Dhabi Airports achieved record commercial sales of AED707.6m (US$193m) for the first six months of 2015, a 10.9% increase when compared with the same period in 2014. Dan Cappell, acting chief commercial officer, Abu Dhabi Airports, spoke to Passenger Terminal World about some of the methods behind driving commercial revenues.

In the wake of the Russian Metrojet incident in Sinai, Udi Segall, director of vertical marketing at Qognify, reflects on what actions should be taken when unattended luggage is left in a terminal and what measures can be taken to optimize the process further