Search Results: Asia (643)

While it is not before time that the passenger experience gets an overhaul, something struck me after my week in Frankfurt. Where was the same focus on airport workers - the ones who are instrumental role in the passenger journey?

August 15, 2024

OPINION: Why neglecting employee needs can be a costly mistake

Opinion By Niklas Mortensen, chief design officer, Designit Europe

The recent Passenger Terminal Expo (PTE) in Frankfurt shed light on the strides being made to…

August 7, 2024

EXCLUSIVE INTERVIEW: Candace McGraw, the first female chair of ACI World

Features By Elizabeth Baker

Candace McGraw, the first female chair of ACI World, reveals her vision for the future…

Airports Council International (ACI) Asia-Pacific & Middle East is urging regulators to work with airports to ensure that the latest security innovations and processes are considered when designing new airport terminals.

August 2, 2024

Regulators and airports urged to consider security-by-design as infrastructure ages in APAC and ME regions

Security By Kylie Bielby

Airports Council International (ACI) Asia-Pacific & Middle East is urging regulators to work with airports…

Plaza Premium Group (PPG) has completed its expansion project in Chongqing Jiangbei International Airport in China, with the opening of its third Plaza Premium Lounge. The lounge is integrated with an airport dining establishment – Jon Ramen.

August 1, 2024

Plaza Premium Group opens a third lounge at Chongqing Jiangbei Airport

Lounge By Elizabeth Baker

Plaza Premium Group (PPG) has completed its expansion project at Chongqing Jiangbei International Airport in…

July 29, 2024

Hamad International Airport welcomes 25% more passengers in 2024

Operations By Hazel King

Qatar’s global gateway Hamad International Airport has welcomed 25.9 million passengers in the first half…

Couple standing in Terminal 2, chatting to a male helper.

July 26, 2024

Heathrow welcomes record 39.8 million passengers

Airport By Hazel King

Heathrow Airport has welcomed a record 39.8 million passengers in the first half of 2024,…

July 16, 2024

Travelex doubles footprint at Changi with new five-year tender

Operations By Hazel King

Singapore Changi Airport has awarded Travelex a new five-year tender to operate an additional 10…

The Airports Council International (ACI) Airport Excellence (APEX) review program in Security was successfully conducted at Kota Kinabalu International Airport (BKI) from 1 to 5 July. Hosted by Malaysia Airports Holdings Berhad (MAHB), it was the first ever APEX review conducted in Malaysia.

July 15, 2024

ACI conducts security review at Kota Kinabalu airport

Security By Kylie Bielby

The Airports Council International (ACI) Airport Excellence (APEX) review program in security was successfully conducted…

July 10, 2024

Hong Kong International opens 150-passenger Kyra Lounge

Lounge By Elizabeth Baker

Hong Kong International Airport (HKIA) has opened a 744m2 lounge in Terminal 1 with its…

The International Air Transport Association (IATA) has released data that revealed that total passenger demand, measured in revenue passenger kilometers (RPKs), went up by 10.7% in May 2024 compared to May 2023.

July 9, 2024

Passenger demand increased by 10.7% in May 2024, IATA reports

Passenger Experience By Elizabeth Baker

The International Air Transport Association (IATA) has released data that reveals that total passenger demand,…

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