IT systems are an essential investment, but which are the most prudent for airports to buy into and how are they impacting customer satisfaction levels?
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Professor Max Hirsh, an expert on airport urbanism at the University of Hong Kong, explains the benefits of adopting a people-focused approach to airport development
Neil Norman, chief executive at Human Recognition Systems (HRS), highlights some of the key issues preventing airports from creating a unified passenger journey
Passengers arriving at Changi Airport during the holiday season are set for a grand welcoming…
Hyderabad International Airport (GHIAL) has become the first airport in India to install recycling machines…
UPS has opened a new 15,800m² (170,000ft²) sorting facility at Montpellier–Méditerranée Airport, which will improve…
Auckland Airport in New Zealand has revealed further details of its newly renovated international departure…
Hospitality firm Plaza Premium Group has signed a cooperative agreement with Shenzhen Airport Joyee Business…
Airport operator Los Angeles World Airports (LAWA) and the Transportation Security Administration (TSA) have unveiled…
Julieanne Alroe (above), CEO and managing director of Brisbane Airport Corporation, the operator of Brisbane…