IT systems are an essential investment, but which are the most prudent for airports to buy into and how are they impacting customer satisfaction levels?
Search Results: survey (294)
Neil Norman, chief executive at Human Recognition Systems (HRS), highlights some of the key issues preventing airports from creating a unified passenger journey
A UK-wide survey by queue management specialist Tensator, has found that in spite of recent…
Modern-day passengers are looking to incorporate digital technologies into every step of their journey, with…
Rajiv Gandhi International Airport (RGIA) in Hyderabad, India, has been formally handed a trophy after…
Jeff Cass, VP, strategy, IFS, explains why safeguarding data is a serious challenge in the aviation industry, and how cloud security and blockchain can help airlines reinforce cybersecurity.
A biometric exit trial for JetBlue flights at Boston Logan International Airport in Massachusetts has…
Research by customer loyalty company ICLP has highlighted how better understanding of what motivates passengers…
Category 3 Hurricane Harvey forced the Houston Airport System to go into emergency mode last…
The latest research from global loyalty experts ICLP has demonstrated how a better understanding of…