Gold Coast extends SITA deal

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Gold Coast Airport has renewed its partnership with global IT provider SITA for passenger and baggage technology until 2024, extending a decade-long relationship.

The Australian airport uses SITA AirportConnect Open, the common-use platform, together with self-service bag drop and check-in kiosks.

Mark Allen, general manager technology, Queensland Airports Limited, said, “Gold Coast Airport had been one of Australia’s fastest-growing airports in the past decade. Throughout this time, SITA has been a trusted partner, ensuring we achieved our goals. SITA’s ability to deliver a smooth transition to a common-use passenger processing system (CUPPS), with complete flexibility to embrace individual carrier requirements, has been particularly valuable.”

Gold Coast Airport welcomed almost 6.5 million passengers in FY 20s19, making it the fifth busiest international airport in Australia and sixth busiest overall. The airport’s passenger numbers have steadily risen in recent years and are expected to more than double by 2037. The extended partnership with SITA comes as A$500m (US$335m)  is invested in redeveloping the airport precinct and represents a commitment to supporting future growth.

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Tara has worked for UKi Media & Events since 2013, initially as a freelancer. She has been a journalist for over a decade and has worked for a range of publications, including Personnel Today, Management Today and The Grocer.

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