Passenger Terminal Today
  • News
    • A-C
      • Accessibility
      • Baggage
      • Biometrics
      • Boarding
      • Check in
      • Construction & Architecture
      • Covid-19
      • CSR
    • D-L
      • Displays & Signage
      • Expo
      • Food & Beverage
      • Ground Support
      • IT & Software
      • Lighting
      • Lounge
    • M-R
      • Operations
      • Parking
      • Passenger Experience
      • Personnel
      • Regulation & Policy
      • Retail
    • S-Z
      • Seating
      • Security
      • Self-service
      • Sustainability
      • Technology
      • Terminal
      • Wayfinding
      • Webinars
  • Opinion
  • Features
  • Online Magazines
    • Showcase 2024
    • September 2023
    • June 2023
    • April 2023
    • January 2023
    • Archive Issues
    • Subscribe Free
  • Videos
  • Webinars
  • Supplier Spotlight
  • Events
LinkedIn Facebook Twitter
  • Sign-up for Free Weekly E-Newsletter
  • Meet the Editors
  • Contact Us
  • Media Pack
LinkedIn Facebook
Subscribe
Passenger Terminal Today
  • News
      • Accessibility
      • Baggage
      • Biometrics
      • Boarding
      • Check in
      • Construction & Architecture
      • Covid-19
      • CSR
      • Displays & Signage
      • Expo
      • Food & Beverage
      • Ground Support
      • IT & Software
      • Lighting
      • Lounge
      • Operations
      • Parking
      • Passenger Experience
      • Personnel
      • Regulation & Policy
      • Retail
      • Seating
      • Security
      • Self-service
      • Sustainability
      • Technology
      • Terminal
      • Wayfinding
      • Webinars
  • Opinion
  • Features
  • Online Magazines
    1. April 2025
    2. January 2025
    3. Showcase 2025
    4. September 2024
    5. June 2024
    6. Subscribe Free
    Featured
    April 2, 2025

    April 2025 issue is now available online!

    Online Magazines By Web Team
    Recent

    April 2025 issue is now available online!

    April 2, 2025

    January 2025 issue is now available online!

    December 11, 2024

    Passenger Terminal World Showcase 2025

    November 12, 2024
  • Videos
  • Webinars
  • Supplier Spotlight
  • Events
LinkedIn Facebook
Subscribe
Passenger Terminal Today
Airport

Heathrow best for shoppers

Tara CraigBy Tara CraigFebruary 12, 20203 Mins Read

A new study into the airport retailing sector has revealed that London Heathrow and Copenhagen are the leading airports for shoppers in Europe.

The travel hubs topped a list of the continent’s leading retail centers compiled by strategic property consultancy Harper Dennis Hobbs (HDH), seeing off competition from Paris-Charles De Gaulle and Rome Fiumicino.

Airports are increasingly capitalizing on the growth of air travel, creating modern premium environments to attract new brands and offer consumers more choice. The results can be seen globally in new and transformed departure lounges offering an extensive choice of retailers, brands and products.

Heathrow’s shopping offer is widely known, winning the Skytrax award for Best Airport Shopping for the last 10 years. Retail experts praised the airport’s “customer-centric pricing policy” which guarantees that customers will never pay more than the high street equivalent, with many of its stores, which include Prada, Fendi and the Harry Potter Shop, offering discounts of up to 20% on the ‘downtown’ price.

More than 80 million passengers used Heathrow in 2018, and HDH also praised the airport for being ahead of the curve, for instance for being the first airport to introduce restaurants by leading celebrity chefs and continually delivering innovative, award winning concepts.

HDH found that Copenhagen Airport – which boasts more than 11,000m2 (118,400ft2) of specialty, duty-free and convenience store space and 95 units in its departures terminal – had created a brand and product mix that celebrates modern Scandinavian style and local favorites alongside internationally recognized brands.

This means that more than 80,000 passengers passing through the airport each day were exposed to local favourites including Danish fashion brand Wood Wood, the globally recognized toy brand Lego, and luxury liquorice from Lakrids, as well as global luxury powerhouse brands such as Gucci, Hermes and Saint Laurent.

“Air travel is stronger than it has ever been and passenger numbers are expected to increase dramatically over the next two decades. I expect to see continued growth in this space as airports invest in the development of terminal and retail propositions,” said Simon Black, director of travel retail at HDH.

“For retailers, this offers an opportunity for growth away from the under-pressure high street and we will see more retailers utilizing pre-ordering, reserve and collect and home delivery services to enable passengers to plan their airport shopping in advance of traveling.”

 

Make your airport more profitable by attending the Commercial Development, Retail, Concessions & Media stream at Passenger Terminal CONFERENCE 2020. The full conference program can be found here. 

Share. Twitter LinkedIn Facebook Email
Previous ArticleGMR Kastelli build underway
Next Article Comfort key for travelers, study finds

Related Posts

Food & Beverage

Glasgow Airport unveils £3.7m restaurant and retail update

May 20, 20252 Mins Read
Passenger Experience

Yelp data reveals the most loved airport brands

May 19, 20254 Mins Read
Food & Beverage

DFW Airport approves new 20 concessions

May 16, 20252 Mins Read
Latest News

PTE WORLD: Interview with Aude Ferrand, chief commercial officer of TAV Airports

May 20, 2025

Glasgow Airport unveils £3.7m restaurant and retail update

May 20, 2025

EU and UK to cooperate on e-gate use

May 20, 2025

Receive breaking stories and features in your inbox each week, for free


Enter your email address:


Our Social Channels
  • Facebook
  • LinkedIn
Getting in Touch
  • Sign-up for Free Weekly E-Newsletter
  • Meet the Editors
  • Contact Us
  • Media Pack
© 2025 UKi Media & Events a division of UKIP Media & Events Ltd
  • Terms and Conditions
  • Privacy Policy
  • Cookie Policy
  • Notice & Takedown Policy

Type above and press Enter to search. Press Esc to cancel.

We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. By clicking “Accept”, you consent to the use of ALL the cookies.
Cookie settingsACCEPT
Manage consent

Privacy Overview

This website uses cookies to improve your experience while you navigate through the website. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. We also use third-party cookies that help us analyze and understand how you use this website. These cookies will be stored in your browser only with your consent. You also have the option to opt-out of these cookies. But opting out of some of these cookies may affect your browsing experience.
Necessary
Always Enabled

Necessary cookies are absolutely essential for the website to function properly. These cookies ensure basic functionalities and security features of the website, anonymously.

CookieDurationDescription
cookielawinfo-checbox-analytics11 monthsThis cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Analytics".
cookielawinfo-checbox-functional11 monthsThe cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional".
cookielawinfo-checbox-others11 monthsThis cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Other.
cookielawinfo-checkbox-necessary11 monthsThis cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Necessary".
cookielawinfo-checkbox-performance11 monthsThis cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Performance".
viewed_cookie_policy11 monthsThe cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data.

Functional

Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features.

Performance

Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors.

Analytics

Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc.

Advertisement

Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. These cookies track visitors across websites and collect information to provide customized ads.

Others

Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet.

SAVE & ACCEPT